CROSS SEA CHALLENGES FOR MARINAS

Marina Master will be part of ICOMIA World Marinas Conference 2018 in October in Athens.

Exchange best practice and learn from over 40 world class marina industry speakers, who will share knowledge & experience.

The ICOMIA Conference is the perfect platform to discover the very latest in marina management, product development, technology, trends and more.

The three-day programme from 25th -27th October at the Stavros Niarchos Cultural Center, will connect East to West and North to South (upcoming marina markets in the Balkans, the Eastern Mediterranean and the Middle East) to share expertise, innovation & technology with developed and traditional yachting markets.

See you at ICOMIA Conference!

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MARINA MASTER - PAYMENTS MADE EASY

We are pleased to announce that Marina Master users can now pay slip/berth fees and other charges directly through device or call center.

Marina clients can pre-pay their slip/berth reservation through myMarina portal and more.

Marina Staff can make proposal prepayment through their local device, create cash register invoice from any device and more.

Marina Master connectivity with your chosen payment gateway (FreedomPay FreeWay, Merchant Warrior or other) makes payments easier, faster, convenient and keeps them secure.

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IT'S ALL "APP-ENING" AT THE MARINA

Once again Soldiers Point Marina is riding the technology wave with the introduction of the myMarina App, a free smart phone download from the iTunes or Google Play stores.

The app offers a myriad of features to ensure the boating experience is as pleasurable and easy as possible, including:

• the ability to view your boat on the marina 24/7 via high definition, live stream TV,

• arranging assistance with parking or assistance to the load and unload supplies and luggage,

• requesting a courtesy car, the pre-fuelling the boat or turning on of your appliances,

• ordering of ice, food and alcohol via the Boat Shed or The Deck Cafés.

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Easy to activate and user friendly, the app operates via a username and password set up through Marina Master software solution, myMarina improves not only the boater’s experience but also gives marina management a very powerful tool for efficient planning and service organization.

myMarina makes new advanced services possible and creates unique improvements to the customer-marina relationship.

Forward-thinking marinas like Soldiers Point Marina are able to provide as much functionality as possible through your mobile device, not only giving you general services at your fingertips but also peace of mind knowing that you can view your prized possession at any time.

MERRY CHRISTMAS AND PROSPEROUS NEW YEAR 2018!

Merry Christmas and Prosperous New Year 2018! Feliz Navidad y prospero Año Nuevo 2018! Joyeux Noël et Bonne Année 2018! Frohe Weihnachten und ein erfolgreiches Neues Jahr 2018! Buon Natale e prospero Anno Nuovo 2018! Vrolijk kerstfeest en voorspoedig 2018! Sretan božić i uspješnu Novu 2018. godinu! Prijetne božične praznike in uspešno v 2018! 祝您2018年新年生意兴隆!

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MARINA MASTER PROJECT CONFIRMED AS INNOVATIVE BY EUROPEAN UNION ERDF AND REPUBLIC OF SLOVENIA

Republic of Slovenia and EU from European Regional Development Fund support best projects within public call "Enhancing innovation potential and competences in companies".

IRM Ltd. project Marina Master Sens Control was recognized as one of the best and innovative projects that will improve research & development potential and competitiveness of Slovenia companies. The main goal of the project Marina Master Sens Control is to improve marina management with implementation of new advanced solutions and latest technologies (smart phones, smart CCTV and more) enabling automated monitoring of marina berth's occupancy and other processes in marina. The result will be improved marina management, optimized service management and resources utilization in marina. We will keep you posted on the project progress and solution details in upcoming news.

The action is co-financed by the Republic of Slovenia and European Union from European Regional Development Fund. You can find more details at www.eu-skladi.si

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MARINA MASTER TEAM IS GROWING, JOIN US!

Join our innovative, dynamic team, on a misson to help Marinas, Ports and Yacht Clubs worldwide to improve their marina management, productivity and their clients' experience. From planning, developing and implementing advanced software solutions, designed for marina specifics to growing marina business, there are a lot of opportunities & challenges for you also to improve your professional knowledge and personal growth in our family driven business.

If you are younger than 35 and have university education (master degree or specialization) please don't hesitate to contact us for more information on info@irm.si. This job opportunity is valid only one week.

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WOULD YOU LIKE TO SERVE YOUR MARINA GUESTS ALSO WHEN THEY ARE HOME OR AT THE SEA?

The nature of customer's behaviour and needs is indeed changing. Innovation is key for marinas to survive.

Today’s marina managers need to adapt fast in rapidly evolving and maturing marine environment.

Marina users expect ability to communicate with marina and order marina services from anywhere anytime, with other words they would like “to take marina with them” when they are home or at the sea. They would like to have ability to order not only general services but also individual services anytime from any mobile device, for example ordering bottle of champagne on arrival.

Marina users also expect that they could “take their boat home”, which means having ability to control and check the real-time condition of their boat through software’s camera from any mobile device anytime.

Marina user and staff require fast, immediate and preemptive responses while raising a request. For example innovation - assistance per berthing/arriving will keep marina staff on alert when customers come near marina on water/land and therefore enables marina users to self-order assistance per berthing/arriving from any mobile device any time.

The ratio between self-help and staff-help must be provided in the appropriate level depending on the service specifics and customer needs.

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MARINA MASTER PARTNER WITH DASH TO DELIVER CCTV FOR MARINA INDUSTRY

Marina Master partner with DASH to deliver expert CCTV Solutions for the marina industry.

In the latest innovation to Marina Master, Marina Owners can now offer both staff and clients access to expert CCTV coverage. In a world first Marina Master can now live stream camera footage through the myMarina application, this allows clients of the marina to view their vessel of a general overview of current situation at the marina. Staff can also access the footage through the application to view live streams of berths to confirm availability and occupancy.

The partnership with DASH means that marina owners and staff can now utilise CCTV systems for more then just security!

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DASH offer a huge range cameras with ultra low light, thermal, PTZ, people counting, license plate recognition, heat mapping & marine grade stainless housings cameras availble. Hardwired and wireless options are available and remote access can be setup so that owners, management and staff can have eyes on their site 24/7 from anywhere in the world if desired.

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MARINA MASTER ON GOLD COAST

Southport Yacht Club, the Gold Coast’s premier Sports Club starts using Marina Master software solution as a marina management tool for Reception desk, Movement control, Invoicing, Graphical berth management - mobile marina control, Berth reservation system, Customer relationship management – CRM, Integrated emailing system, Integrated SMS system, Work planning, Cranes planning, Guests check in, Management reports, Advanced management - EIS, Accountancy, Portal - user provisioning- My Marina, General ledger integration - MYOB, Water, electricity, refuelling recharging and more.

Southport Yacht Club offers over 300 berths, Clubhouse, Waterfront restaurant, bars, two major function rooms and more. Southport Yacht Club was awarded as Excellence winner 2016 by Clubs Queensland, Australia.

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