"At d'Albora, Australia's largest marina network, we've used Marina Master as our CRM for years, and it's proven to be a reliable tool for managing our operations. Our priority is delivering exceptional experiences to our members while continuously improving our network of marinas. Marina Master provides a solid platform to support these goals, but it's our teams thorough management that ensures it's success.
With Marina Master, we handle essential tasks like berth management, customer tracking, and administrative processes efficiently. The system's tools help keep our day-to-day operations on track, but it's our hands-on approach, carefully configuring the software, monitoring it's performance and adapting it to our unique needs that makes it work for us. By staying proactive and detail-oriented, we've been able to use Marina Master to support steady growth across our marinas while keeping our focus on high-quality service.
A key milestone for d'Albora has been the development of our own online booking system, a project we've driven with innovation and expertise. Built with Marina Master's flexibility as a foundation, this system allows customers to book berths quickly and easily, anytime, anywhere. Our team's hard work in designing and refining this user-friendly platform ensures it meets the needs of members. At d'Albora, we take pride in managing Marina Master thoughtfully to enhance our operations and deliver better experiences for our members", comments Julien Pouteau, Managing Director, d'Albora Marinas.
